Booking Terms and Conditions

Cost Includes:

The package as identified in the tour details.

Our tours do not include transport to and from the start and finish of the tour.  They also exclude all beverages, porterage, gratuities and meals not stated in the tour details.

Payment:

A deposit of £100 is required to secure your place.  The balance is due 6 weeks before the commencement date of the tour unless stated in the tour details.

Cancellation Policy:

Cancellation by client: More than 6 weeks prior to departure – loss of deposit; between 6 weeks commencement of the tour – 100% cancellation penalty. All cancellations should be made in writing and sent to Yorkshire & Beyond. 

Cancellation by the company:

Yorkshire & Beyond reserve the right to cancel your tour. In this event they will give a refund of all moneys paid up until 29 days before departure. In no case except for reasons of war, natural disasters, fire, civil disturbances, riots, terrorist action, closure of port or airport, industrial disputes, force majeure or similar events beyond our control will cancellation take place within 28 days of the departure date. In the event of a cancellation within 28 days under these conditions, Yorkshire & Beyond retains the right to make a partial refund at their own discretion.

Insurance:

Yorkshire & Beyond require that you have adequate Travel Insurance.  They require proof of this for all tours outside of the UK.

Surcharges:

We guarantee that your holiday will not be subject to any surcharge except for those resulting from fuel surcharges and government action.  Only amounts in an excess of 5% will be surcharged.

Liability:

We have taken all reasonable steps to ensure that proper arrangements have been made for our tours and that the suppliers of the services are efficient and reputable. Every booking is subject to the conditions imposed by our suppliers. We cannot be held liable for any loss or expenses suffered by you as a result of your late arrival at the start of the tour, or at any time during the tour, for other than reasons within our control. Any willful damage to property is your sole responsibility and the company will not be responsible for any costs incurred due to such action or measures taken up by the various authorities or principals. Damage will be charged to you and must be paid for at that time. We cannot accept claims when an inferior vehicle is used as relief or replacement in an emergency. Yorkshire & Beyond reserves the right to withdraw any person at any time from a tour if their behaviour is likely to affect the smooth operation of the tour or adversely affect the enjoyment or safety of other passengers and we shall not be under any liability to such person whatsoever. This is without any liability whatsoever on the company’s behalf for homeward travel arrangements or refund of tour costs. The decision of the Tour Director will be final.

Yorkshire & Beyond will not be held responsible for closure of any sites, restaurants or suppliers amed in the tour itinerary. Under such circumstances every endeavour will be made to find an alternative. Yorkshire & Beyond reserve the right to substitute hotels.

In the event that a passport is lost or one of the group members is taken ill or has an accident, Yorkshire & Beyond will assist to the best of their ability but must reserve the right to carry on with the tour. It may be necessary to leave the tour member to rejoin later at his/her own expense.

Complaints:

If you have a complaint during your tour, please notify your tour director immediately so that he/she can try to resolve the problem. If the matter is not resolved to your satisfaction, you should inform the company in writing within 28 days of the end of the holiday.

Information Accuracy:

All the facts in our published tour information and material about our suppliers and services are checked so that they are as accurate as possible before going to print. This information is compiled in advance and changes do happen that are not within our control. Such changes are regrettable and where a major change takes place, we will inform you whenever possible.

These are the standard terms and conditions for Yorkshire & Beyond. These conditions shall be interpreted, construed and enforced in all respects in accordance with English law and you and we each irrevocably agree to submit to the exclusive jurisdiction of the English Courts in respect of any dispute or claim arising out of or in connection with these conditions.